It's true that we've moved on from email marketing from the days of Constant Contact. While social media have revolutionized the marketing approach to email, not all is lost. Improvement is key. Here are some pointers:
- Go through your database regularly and comb the emails to find the best ones to reach out to.
- Learn to personalize emails as much as possible. Don't blind send emails to people, they get too much junk already.
- Use the KIS approach: keep it simple. Period.
- Use an easy call for action. Don't overload with rules and exceptions. Either you are offering good value that makes sense to your customers, or the email goes to trash
- Don't send too many emails. Once a month is plenty these days. It's enough to stay in touch and keep your brand in the front of your customers' minds.
- Reply personally. If you get a direct response from one of your mass emails, respond promptly and address questions efficiently. Part of successful marketing is assigning value in customer relationships.
At Fuseideas, we implement e-newsletters and e-blasts with a strategic approach that is part of our client's integrated marketing communications campaign. E-mail can only get your so far, but it is still worth adding to your mix.
www.fuseideas.com
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